作为实习生小白 我们到底要学习什么提高自己

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你好,我是刘大林,最近家里有急事,长时间没有更新,望见谅。回到家里,才有时间去思考以前实习的种种,从2017年9月读硕士以来,算起来已实习了四份工作,涉及工作的主要有咨询、供应链支持等。

昨天花了一些时间去整理实习的公司以及心得,总结出:我们作为实习生小白,在日常的实习工作过程中,应该有意识的从工作态度、工作能力和工作方法这三个方面进行学习和总结。如果你透彻的理解这三个方面,一定对你的各方面成长都有很大的牵引作用。

01 为什么我会去实习这么多份工作?

作为一名学生,读书学习肯定为第一要务;但作为一名成长者,学习成长肯定为第一要务。

首先,我们需要对自己有个清楚的定位。

初中到高中,我还是个和女生聊天都会脸红的腼腆小男生,那个时候,我就知道读书学习,不懂什么叫成长。

大学期间,我意识到这种腼腆、内向的性格与这个世界格格不入,我需要改变。于是,我拼命的去找销售相关的实习工作。我心里还深刻的记着的是第一次在推销东西的时候,双手发抖……

那个时候,我就知道要去改变这种性格,不懂什么叫成长。

但从初中到大学,我一直没有忘记读书学习。

硕士期间,我明白了什么是成长——成长就是你愿意去花时间、花精力、花金钱去成为一个更好的人,这个时候我是一名成长者。

但是,首先我还是一名硕士研究生,是一名学生。于是,在学校政策允许的情况下,我第一个学期修完了18门课程,大概的生活就是早上八点上课一直上到晚上九点左右,几乎每天的生活都是如此。

结果是,我第一个学期就修完了研究生期间95%的课程,比别人多出了半年的实习时间。

「熟知理论与实践同等重要」,我只要有时间,就会去实习,因为实习能给我们带来成长,能带来课本上学习不到的知识。

这些知识是「眼界」

这里的眼界主要体现在两个方面:

  1. 接触的人、事和物,实习可以接触到更多的人,形成以后的人脉;可以遇到很多新鲜的事儿,形成以后的交流的素材;可以看到很多新奇的事物,更好的了解这个世界。

  2. 思考的维度,经常遭职场boss诟病的学生思维,就是我们没有去真正的企业待过,不知道企业的所思所想,思考的深度和广度都没有达到企业的要求,通过实习就很好的避免了这一点。

这些知识是「职场能力」

这里的职场能力包括职场技能和职场应急能力,职场技能主要是一些办公软件的使用,职场应急能力主要指以后工作中对突发事件的处理能力。

这些知识是「情商」

智商决定一个人的下限,情商决定一个人的上限。

实习不像学生时代,不会所有人都宠着我们,适者生存,末尾淘汰。职场的情商可以更好的教会我们如何为人处世,而实习则是历练成本最低、效果最佳的途径之一。

02 实习工作的三角模型,每一环都很重要

作为一名实习生小白,我们在步入实习阶段之初,一定给自己灌输一个理念:老板是以结果为导向的冷血动物。

结果导向,就是要求我们一切以结果为评价标准,结果达标,那很好,一切都好说;结果不达标,那就得重做或者惩罚。

我们只要决定去实习,就必然对实习后有所期待,不管是为了锻炼自己的能力,还是为了赚取生活费等等,这就是结果导向思维。

实习后一定要对自己的实习过程进行复盘,多问几个有没有——实习后有没有锻炼自己的能力呀?实习后有没有赚取生活费呀?」

作为实习生小白,我们到底要学习什么?

结果导向的结果很好确定,那去完成“结果”可不是一件简单的事。

如何更好的去完成这个“结果”,那就要求我们去掌握实习工作的三角模型,并且在实习过程中要有意去学习、总结。

态度决定工作的成败

实习的工作内容一般都是杂、乱和小,往往「实习小白的工作态度不是小白的态度」。

大学稍微好一点的学生,可能会对实习不屑一顾,纯粹抱着完成学校必须的实习任务或者心中的“实习想法”的态度,实习工作草草了事,虽然不影响工作进度,但是这样的态度并不能学习到什么。

对于一些实习工作繁重,稍微有点难度的工作,往往这种态度会导致我们打退堂鼓,实习一两天就辞职不干。稍微差一点的学校,这种风气依然存在。

这些态度,对我们实习小白来说,当然不可取!

那些通过多份实习,顺利拿到多家名企的offer的学生对待实习有几种态度:

  1. 「学习的态度」:只有抱着学习的态度,才能保有好奇心,有了好奇心,才能驱动学习。

  2. 「谦卑的态度」:能在任何一家公司立足的员工,都有其立足的本领,我们都要谦卑的向每一个带我们的在职人员学习,他们是我们的前辈、老师,如果有谦卑的态度,他们能教给我们很多有用、有趣的事情。

  3. 「用心的态度」凡事用心则立,不用心则费。我们实习所需要负责的事情,一般都比较简单,没有什么需要特别的技能、技术的,只要我们用心,就能完成的很好。

方法决定工作的效率

实习工作就好比我们的读书学习,光有态度也不行,毕竟我们的时间、精力和金钱是有限的,我们需要不断的学习工作方法,以提高工作效率。

我们通过实习工作,也有有意识的去学习方法,这里的方法有两个维度。

  1. 工作技能:工作技能就要求我们在平时实习过程中,积累一些office软件的使用方法,学会用思维导图去分解问题,以及具体工作所需要的具体技能。

  2. 「寻找解决工作的方法的思维」:我碰到过很多实习生,当他们第一次遇到没有做过的事项时,往往第一反应是去找做过该项工作的前辈指点迷津。

但是,这个路子是不对的。首先,我们遇到没有处理过的事情,是要第一时间去寻找解决的方法,只是其中一条解决的方法是找前辈指点。

所以,我们培养寻找解决工作的方法的思维很重要,这样才能更好、更全面的解决问题,进而学习到真正的本领。

能力决定工作的完美程度

工作能力因人而异,因事而异。实习生的能力由储备的专业知识、专业技能和眼界共同决定,老板对实习生工作的完美程度没有特别的要求。

如果实习生把工作处理的特别完美,老板就对其会另眼相看,甚至有留任的机会。

锻炼能力的方法有很多,主要可以从以下方面有意准备和练习:

  1. 必备知识:必备知识包括专业知识和常识,主要在于平时多阅读书籍,多积累、多总结。

  2. 专业技能:专业技能可以根据实习工作,归纳总结自身的缺点与不足,有针对有目的的去补强和完善。

  3. 眼界:一个人的处事能力和其眼界有很大的关系,如果处理的事,你之前遇到过或者处理过,那就会事半功倍。这就要求多问,多去实习,多去旅行。

任何工作都离不开态度、方法和能力的支撑,只有三者完美的融合,才能将工作做到极致。

03 用心实习,向上生长:一名咨询助理的进阶之路

提前准备,刻意练习,以下是我去年的一段实习经历习得,用工作三角模型复盘所得。

公司虽小,五脏俱全,有幸加入创业型的咨询公司——A公司的大家庭,作为一名咨询助理实习生,虽然时间短,工作简单,但也学习到了很多东西。

刚刚做完三个月,我就离开公司,其实也满愧疚的。但事实已定,就不谈这些无关痛痒的事了。作为一名实习生,姑且不谈为公司创造了多少价值,我们就聊聊学习到了什么。

咨询助理工作很简单,主要是搜集资料、整理资料、编辑资料以及杂志期刊的校正。工作内容不是很多,足及以小见大,透视以后正式工作的细节要求。

学习的获得不是简单的工作流程的习得,而是「透过这些工作的表面,深入强化工作背后的逻辑和方法。」

我将用“工作三角模型”阐述在A公司实习的学习习得:态度、方法和能力在这份实习工作中到底有怎样的习得?由于每个人的经历不同,学习习得也是千差万别。

态度决定工作的成败

一开始布置任务的时候,如果你是排斥或是拒绝的,那这件事的失败率已经达到了80%,甚至更高。

举个很简单的例子:A公司咨询有个很简单的工作是期刊校正,工作内容是将纸质期刊通过扫描机扫描成PDF格式,进而转化成文字Word形式。

在转成Word形式的过程中,会出现文字乱码的形式,这些乱码的文字就需要我们去校正。

每周都有相应的任务量,我在第一周还是挺反感这个工作的,起初,我是拒绝的。

造成的结果是第一周,我的任务量远远没有达标,可以说这次任务是失败的,虽然没有惩罚措施,但还是觉得蛮尴尬的。

随着工作的深入,逐渐发现在校正期刊的同时可以阅读期刊的内容,丰富见识,态度慢慢转变,之后的每周都是超任务的30%完成期刊的校正。

工作态度不是一成不变的,态度随着工作的进度变化也会随之不同。

我们的工作还会遇到一些棘手的问题,比如:某些数据很难找到,有些人遇到这种情况,一般会上报领导说这个数据找不到,原因有可能她只是在百度没找到。

而态度好的人,则会想尽办法,通过各种渠道去搜集资料,百度、微信、淘宝、知乎和各大论坛等等,当尝试所有的办法都不能找到时,再去向老板反映情况,寻求另一种可能解决问题的方法。这也是工作态度表现的一个方面。

方法决定工作的效率

当接触一份工作时,光有态度还不行,没有方法就像无头苍蝇,只能瞎转,碰碰运气。

只有方法正确、得当,才能让工作做起来事半功倍。每一个工作环节所用的方法有很多种,此时,就需要我们根据自身经验选择适合的方法。

A公司的整理、编辑资料的工作所涉及的方法比较多,比如:有一周我需要做的工作是对供应链内部工作环节协同度的分析,需要建立模型,综合评价其内部的协同度。

当时,模型是有现成的,令我头疼的是数据和展示方式。

我想过直接以论文的形式用文字去描述,但考虑到这个模型是为了以后便于咨询分析,用文字描述并不能直观的表现。

于是,我用Excel随机生成数据,将模型公式直接嵌入Excel表格中,当改变原始数据时,模型结果也随之产生。为以后的工作节省了很多工作量。

当然,这种工作方法是提高效率的一个方法。

A公司的方法还有一个方面是:知识方法。A公司是电商、物流、供应链和运营管理的综合解决方案提供者。特别是公司创始人对电商物流的独到见解,涉及电商物流运营八大流分析方法,都很值得学习,我们对其也只是一知半解。

以严谨、多向考虑,选择合适的方法,总是可以提高我们的工作效率。在论文写作方面,也是同样的道理。

能力决定工作的完美程度

这里的能力有先天的和后天的,先天的是天赋,后天的是平时的学习习得,这里统称能力。

当做一项工作有了态度和方法,就已经很多不错了,完成这份工作已经没问题了。但是你要锦上添花,则需要你的能力了。

我始终相信每一份工作(除需要特殊技能的工作外),只要有态度,并且付出了努力,任何一个人都可以做成。

只是完美程度有所差异,我们或许经常遇到这样的情况,当我们完成了某项任务时,就觉得一切都结束了,等待着被结束任务。

最后环节,往往是见证能力的关键时刻。能力强的人会再检查一遍,或者会向自己提问:我还可以做什么?我还可以完善什么?

在A公司,我们经常遇到这样的问题,每次完成了一个任务,总是迫不及待的想提交任务。

其结果总是,拿回去往这个方面在深入一点,或是格式调一下,亦或是换一种展示方式。

我们在写微信公众号的推送文章遇到这样的问题比较多,基本上反复修七八次稿件,才能正式在微信公众号上推送。

咨询助理的工作就像导师布置我们的学习任务一样,很简单,但是考验耐心和细心。只有你真正的接受她,方法运用得到,才能将你的能力发挥出来,亦能做出好的工作结果。

现在的每一次学习,都是在为未来的工作、生活奠定基石。从来没有一蹴而就的成功,只有脚踏实地努力。

只要态度有、方法会、能力不差,就能做到优秀。

这次实习很短暂,意识到自身在学术积累、书籍阅读、逻辑思考、文字功底和待人处事等方面还有众多不足,还有很多方面需要提高和加强的。

稍纵即逝的时光,靠抓是抓不住的,只能通过挤时间,来提高学术研究能力,提高书籍阅读消化、吸收能力,加强逻辑思考分析能力,文字撰写能力。


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